Privacy Information

Privacy Policy

The Froglife Trust is committed to protecting the privacy of our customers, website visitors and App users. Our relationship with you is valuable and we understand the importance you place on the privacy and security of information that personally identifies you.

This policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by the The Froglife Trust.

The information we collect

Although you are not required to provide us with personal data in order to browse our website, we do collect personal data from visitors who purchase merchandise from the website, or use any on-line forms or services, or email us their details through our information service.

If you use our on-line facility for the Toads on Roads patrols we will collect the following data: First and Second Name, Email Address, Landline & Mobile numbers and your reason for helping or any questions you may have. This data will not be used for any other purposes other than providing you with information about your nearest toad patrol.

When we ask for your information, we will comply with law, including the Data Protection Act 1998.

Subscriptions and newsletters

Users of our website may register for e-mail newsletters and news updates. This service is entirely optional and you may unsubscribe at any time.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. The only personal information a cookie can obtain is the information that you supply.  A cookie cannot read data off your hard disk or read cookie files created by other sites. However, cookies enhance our website performance by providing a secure way for us to verify your identity during your visit to our website and to personalise your experience on our website, making it more convenient for you to use.

We use cookies to store your shopping cart details when you use our online shop, it will warn you if this is not enabled in your browser.

You do not need to have cookies turned on to successfully use our service. You can refuse cookies by turning them off on your web browser.

Website usage data

With or without cookies, our website keeps track of usage data such as the source address of a page request (i.e. your IP address and domain name), the date and time of the page request, the referring website (if any) and other parameters in the URL (e.g. search criteria). We use this data to better understand the use of our website by visitors and to identify user preferences. This information is stored in log files and is used for aggregated and statistical reporting, but is not attributed to you as an individual.


WE recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request. Furthermore, whenever you transmit sensitive information such as billing or credit card information to us through our website, we provide you access to our secure server that allows encryption across the Internet.

User submissions

Any materials, information or other communication that you transmit or post to our website (other than your personal information) will be considered non-confidential and non-proprietary, unless we are advised to the contrary. You are accordingly requested not to post confidential or proprietary information to our website.

Other websites

Our website may contain links to other websites which are outside of our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Internet-based transfers

Given that the internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Froglife’s Dragon Finder App

While you are not required to provide us with personal data in order to submit a sighting through the App, you may wish to enter personal data. The data that you can choose to enter is as follows:

  1. Personal data:
  • Name and Email


  1. Observational data:

(a)   Location – which may include a postcode if manually entered.

If you do choose to submit this data it will only be used for the services you have requested or to respond to your enquiries. Under no circumstances will this data be supplied to any other party for any purpose.

The App will record your location, if for any reason it does not automatically record your location, you will be asked to manually record this. This will be cached and stored in encrypted form on your handset. We will use the location data to identify where your sighting is located. This information will not be accessed by any other party for any purpose.

App users aged under 16

If you aged under 16, please ensure that you obtain your parent or guardian’s consent before sending any personal information to the App.

Copyright and reproductions

All page content made available on the website and App is the Copyright of The Froglife Trust unless otherwise stated.

All photographs are Copyright of The Froglife Trust or their individual owner unless otherwise stated.

Access right

You have a right of access to personal data held about you, and to request a copy of the information held by us in our records (for which we may charge a small fee). You also have the right to require us to correct any inaccuracies in your information. To obtain a copy of the personal information we hold about you, please contact us.

Changes to privacy policy

We may review and edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.

Froglife is a Campaign tile for The Froglife Trust
Registered Charity No. 1093372 (in England and Wales) and SC041854 (in Scotland)
Registered Company No. 4382714 in England and Wales